Specific to ECS users requiring scheduled conference support, TKO offers special government pricing for the following services.
Prior to your collaboration event:
- Event planning and configuration development
- Analyze port usage to insure the conference can be accommodated
- Pre-collaboration testing with the configuration of equipment your event requires
During your collaboration event:
- Comm Line for you to interact with engineers directly
- Connection assistance for your collaboration attendees
- Technical support / attend conference support including real-time engineering assitance
- Multiple modes for your collaboration attendees to obtain assistance: voice, email, video, chat
After your collaboration event:
- Status reporting on length of collaboration event, number of users, key issues or upgrades
- Optional troubleshooting with collaboration attendess that experienced difficulties during your event
- Billing at preferred government rates
For reservations and information please call 1.800.216.3476 or email sales@tkoworks.com
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