Support

Installation

TKO is an authorized reseller of Cisco/Tandberg, Polycom, LifeSize, and Sony equipment offering both sales and installation. Installation of other brands of equipment is also available.

Maintenance Services

• We maintain an inventory of spare equipment
• Service plans are available ranging from same day service to telephone support
• Our technical team can troubleshoot and repair equipment

Benchmark Testing

TKO's state-of-the art Olympia Lab is capable of launching over 100,000 test events per hour. We test both new products and evaluate the condition of systems in service. Our benchmark testing services allow you to see how your systems compare to manufacturer specifications under varying degrees of load.

Training

Hands-on technical training for telecommunications, video communications, and ISDN are offered at TKO's headquarters in San Jose, CA. Each training track consists of modules that can be taken in one-day increments or linked over several days. Onsite training is available with 90 days advance scheduling.

Urgent Service

We offer immediate dispatch and help desk services. Our Urgent Service Team provides a range of technical assistance from instant telephone help to immediate deployment onsite assistance.

Rental Systems

Maximize your system uptime by using TKO's rental equipment. Whether it's a system failure, equipment upgrade, or regular maintenance that causes your equipment to be off-air, our inventory of ready-to-go rental systems will keep your video conference network up and running.