FAQ - Training

Listed below are the most frequently asked questions (FAQ) about our telecommuncations training and video conferencing training:

Frequently Asked Questions (FAQ)

  1. What is hands-on training?
  2. Are TKO's training courses linked to one another?
  3. What is a training series?
  4. Can I take just one class?
  5. How many students are in a typical class?
  6. Where are TKO's training facilities?
  7. Can the training be conducted at my facility?

1. What is hands-on training?

a) TKO's training is different than most because it combines instructor lead presentations, visual aids including diagrams, reports and sketches along with hands-on exercises in which students engage physically with equipment, software, and reporting systems.

b) Our hands-on laboratory exercises allow students to configure, program, rearrange, and connect physical cabling. Students perform system setup and circuit card re-locations. Each exercise is designed to offer real life experiences that students can put to use immediately.

2. Are TKO's training courses linked to one another?

a)Yes. All of TKO's training courses are modular and linked so a student can start with fundamentals and quickly proceed to intermediate and advanced training.

b)All training classes are modules built into a series. A student can take all the class modules in a training series in just 4 � days.

3. What is a training series?

a) Each telecommunications training series consists of 4 classes or modules. The first module of the series begins at noon on Monday and the last ends on Friday afternoon. In less than one week a student can take an entire training series.

b) Every series includes the following topics:

  • How to price and buy the technology
  • How the technology actually works
  • In-depth analysis of the technology
  • Troubleshooting the technology

At TKO we offer hands-on training, small class sizes and real-life lesson plans.

4. Can I take just one class?

Yes, any of the modules or individual classes can be taken separately.

5. How many students are in a typical class?

Typically 4 - 8 students and never more than 10 per class unless by special request.

6. Where are TKO's training facilities?

At our corporate office in San Jose, California.
1665 Willow Street
San Jose, CA 95125

Tel: (408) 252.4700
Fax: (408) 252.0222

7. Can the training be conducted at my facility?

Yes. For minimum class sizes of eight or more, TKO can offer our telecommunications training at your location with a minimum of 90 days advance notice.

TKO Video Communications

TKO also provides video conferencing equipment(Cisco/Tandberg, Polycom, LifeSize, and Sony), outsourcing and event management including satellite broadcasting, video and audio streaming and audio conferencing services.

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