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Video Conferencing System - Uptime

There are four primary factors that influence the uptime and usability of a video conferencing system. The four primary factors are:

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  • Quality of Components

    - This is the measure that manufacturers use to determine the expected failure rates for equipment
  • Operating Temperatures

    - A video conferencing system's operating temperatures clearly affect performance. As temperatures rise, performance declines
  • Live Load (Movement)

    - In the telecommunications world one maxim seems to stand the test of time: "Objects at rest tend to keep working"
  • Adjustments/Calibration

    - As users interact with their equipment, over time, they make adjustments to improve picture or audio quality and by doing so they ultimately render the systems inoperable.

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Testing for Manufacturers and Clients

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In addition to video conferencing equipment and service plans, TKO also provides benchmark testing for products under development or those that exhibit chronic problems. TKO maintains facilities to identify factors that improve performance of communications equipment.

We have experience "drilling down" and solving complex problems. Our technicians test assorted conferencing equipment and software revisions to ensure stability and repeatable operation. Our facilities offer private and public network routing, test equipment, rack space and 24-hour access. Contact TKO to learn how our testing facilities can benefit your organization or product development.

About TKO

TKO Video Communications is an industry leader in providing reliable, high-quality video communications solutions for business, government, education and global enterprises. Services include video conferencing, video and audio streaming, satellite broadcasting and event management. Founded in 1995, TKO is based in San Jose, California, with offices in New York City, Washington, D.C., San Diego, Singapore and Ireland.

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